Estera Concierge
AI receptionist that answers on WhatsApp.
Estera Concierge is your AI WhatsApp receptionist - it replies to every inbound message in seconds, qualifies leads, books appointments, and follows up automatically. 24/7, no human needed.
What it does
Your best team member.
Always online.
When a customer messages you on WhatsApp, they expect an immediate reply. Estera Concierge delivers one - every time, at any hour. It understands context, handles complex requests, and knows when to involve your team.
“We get 80+ WhatsApp inquiries a day. Before Estera, half went unanswered after hours. Now every message gets a reply and 60% of bookings happen outside office hours.”
- Operations manager, boutique hotel group, Porto
Integrations
Connected to your tools.
Estera integrates directly with Shopify for online stores and accepts webhooks to connect with any other system - CRM, calendar, booking software.
Shopify
Connect your Shopify store. Estera can answer questions about products, stock, orders, and deliveries directly in the conversation.
Webhooks
Send data to any external system when something important happens - new appointment, qualified lead, order placed. Compatible with any CRM or platform.
How it works
Live in 3 minutes.
Set it up yourself.
Sign up, enter your business info, and connect your WhatsApp number. Your AI concierge is live in under 3 minutes - no calls with our team, no implementation waiting.
Create your account
Sign up in seconds. Enter your services, FAQs, pricing, and tone using the guided setup - no technical knowledge needed.
Connect your WhatsApp
Link your existing WhatsApp Business number. Takes 2 minutes, no technical knowledge required. Connect your Google Calendar to enable automatic bookings.
Every message is handled
Your WhatsApp number is connected. From day one, Estera answers every message, books every appointment, and keeps your team focused.
See it in action
Watch Estera Concierge
handle a real WhatsApp inquiry.
A real client inquiry on WhatsApp for a law firm, qualified and booked into a consultation by Estera Concierge, no script, no actor, just the AI doing the job.
Industries
Different industries. Same AI.
Wherever customers have questions at any hour, Estera answers. Configured for your industry, ready in 3 minutes.
Real estate
Hotels & hospitality
Restaurants & food
Medical practices
+ many more (law firms, travel agencies, salons, auto centers, etc.)
Comparison
Estera Concierge vs.
The Alternatives
Basic chatbots frustrate customers with rigid flows. Estera Concierge combines the speed of automation with the fluency of a trained team member.
| Estera Concierge | Your team | Basic Chatbot | |
|---|---|---|---|
| Response time | < 5 seconds | Minutes to hours | Instant but rigid |
| Available 24/7 | Always | Office hours only | Yes |
| Handles complex questions | Yes | Yes | No |
| Books appointments | Automatic | Manual | Rarely |
| Simultaneous conversations | Unlimited | 1–2 at a time | Unlimited |
| Qualifies leads | Yes | Yes, when available | No |
| Escalates to humans | Intelligently | Handled directly | Rarely |
| Languages supported | 50+ | 1–2 | Depends on platform |
| Follow-up messages | Automatic | Manual | No |
| CRM & Shopify sync | Built-in | Manual entry | Rarely |
| Monthly cost | from €49/month | €2,500–4,000+/mo | Varies (limited ROI) |
* Estera Concierge plans start from €49/month.
FAQ
Questions about
Estera Concierge
Everything you need to know before getting started.
Create your own agent now
3-minute setup. No code, no tech team required.