Estera for Restaurants
AI Receptionist for Restaurants
Estera answers every call and WhatsApp message, taking bookings, answering menu questions, and sending reminders, so your team can focus on the table, not the phone.
The problem
The phone rings during service.
Somebody always misses it.
During peak service, your team can't answer calls, reply to WhatsApp messages, or manage booking enquiries. Every missed contact is a table that went to your competitor down the road.
Takes reservations 24/7 across WhatsApp and phone
Estera handles booking requests at any hour, including Sunday evening requests for next weekend, without your team lifting a finger.
Answers menu and allergen questions accurately
Trained on your full menu, Estera answers dietary questions, allergen queries, and special occasion requests instantly.
Sends automated reminders to reduce no-shows
Estera sends a WhatsApp reminder 24 hours before every reservation. One click to confirm, one to cancel, no-shows drop by up to 30%.
Handles large party and event enquiries
Private dining, birthday parties, corporate events, Estera collects the details and routes the enquiry to the right person with full context.
Answers every call during rush hour
Estera Voice picks up every inbound call instantly, during lunch service, Friday evenings, and public holidays, with zero hold time.
Collects reviews after every visit
Estera automatically sends a post-visit WhatsApp to recent diners, requesting a Google review and gathering feedback for your team.
“We were missing 20% of reservation requests during lunch service. Estera answered every single one while the team focused on the floor.”
Restaurant owner, London
How it works
Ready before tonight's service.
Running forever after.
We set up Estera around your restaurant in under 24 hours. It connects to your existing WhatsApp and phone, no new equipment, no training required.
We learn your restaurant
A quick onboarding session covers your menu, opening hours, booking process, capacity, and any specials or events you want Estera to know about.
Estera is connected and tested
We connect Estera to your reservation system, train it on your content, and run full tests, including edge cases like large groups and allergen requests.
Every enquiry is handled from day one
From the moment Estera goes live, every call and WhatsApp message gets an instant, accurate response, and every reservation gets confirmed.
Estera tools for restaurants
From first message
to full table.
Estera Voice
Estera Voice
Answers every inbound call, even during Saturday evening service, taking bookings and handling FAQs without interrupting your team.
Answers every call in under 5 seconds
Takes reservations verbally with instant confirmation
Handles opening hours, location, and parking questions
Manages calls during service when staff are unavailable
Routes complex queries to a manager when needed
Estera Concierge
Estera Concierge
Handles every inbound WhatsApp, taking reservations, answering menu questions, sending reminders, and collecting post-visit reviews.
Takes reservations and confirms availability in seconds
Answers menu, allergen, and dietary questions
Sends automated reservation reminders to cut no-shows
Handles cancellations and reschedules automatically
Collects Google reviews after every visit
Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Staff Member | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| WhatsApp confirmations | Automatic | Manual | No |
| Staff turnover risk | Zero | High in hospitality | - |
| Setup time | 3 Minutes | 4–8 weeks recruiting | - |
| Management overhead | None | Daily | - |
| Cancel anytime | Yes | Notice + legal risk | - |
| HR & admin paperwork | None | Contracts, payroll | - |
* Recruiting timelines and costs are based on hospitality industry averages. Staff turnover rate in hospitality averages 70–80% annually. Estera setup time may vary depending on your existing calendar and phone systems. Monthly staff cost includes gross salary plus employer contributions and is based on hospitality industry averages in Romania/Eastern Europe.
FAQ
Questions about Estera
for restaurants
Everything you need to know before getting started.
Create your own agent now
3-minute setup. No code, no tech team required.