Estera for Dental & Medical
AI Receptionist for Dental Clinics
Estera handles patient inquiries, books appointments, sends reminders, and follows up, so your front desk team focuses on patients who are already in the practice.
The problem
Your receptionist handles
too many repetitive tasks.
Phone calls, WhatsApp messages, appointment reminders, cancellation management, your front desk is overwhelmed with admin instead of focusing on patients. Estera handles all of it.
Books appointments around the clock
Patients can request appointments at 11pm on a Sunday and Estera will confirm availability and book instantly, no waiting for the practice to open.
Answers treatment and cost questions
Trained on your full treatment menu and pricing, Estera answers patient questions accurately and professionally, including NHS vs. private options.
Sends appointment reminders and reduces DNA rates
Automated WhatsApp reminders sent 48 and 24 hours before appointments, with a one-click confirm or reschedule. DNA rates typically drop by 35%.
Handles cancellations and reschedules
When patients need to rearrange, Estera manages the full process, freeing the slot and offering alternative times without receptionist involvement.
Answers every call, even during consultation
Estera Voice picks up every call while your receptionist is with a patient, answering questions and booking appointments with zero hold time.
Sends post-appointment follow-up and recall messages
Estera automatically follows up after procedures, sends recall messages for routine appointments, and keeps patients engaged with the practice.
“Our receptionist was spending 3 hours a day on appointment reminders and basic queries. Estera handles all of that now. She spends her time on patients.”
Practice manager, dental group, Bristol
How it works
Up and running
before your next clinic.
Estera connects to your practice management system and WhatsApp in a single setup session. No new infrastructure, no IT department required.
We configure Estera for your practice
We learn your treatments, pricing, booking rules, and communication preferences, including any NHS or regulatory considerations.
Integration and full testing
Estera connects to your PMS or booking calendar, and we test every patient-facing scenario before going live.
Patients get instant responses, always
Every inbound message and call is handled. Every appointment gets booked. Every patient gets followed up.
Estera tools for practices
Automation built
for healthcare.
Estera Voice
Estera Voice
Answers every call when your receptionist is busy, handling booking requests, FAQs, and patient queries with zero hold time.
Answers every call while reception is occupied
Books appointments and manages cancellations by phone
Handles out-of-hours calls without answerphone
Routes urgent queries to the on-call clinician
Works 24/7 including evenings and weekends
Estera Concierge
Estera Concierge
Handles every inbound WhatsApp message, booking appointments, answering treatment questions, sending reminders, and managing cancellations.
Books appointments directly from WhatsApp conversations
Answers treatment, pricing, and insurance questions
Sends automated DNA-reducing appointment reminders
Manages cancellations and reschedules without staff
Sends post-treatment follow-up and recall messages
Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Staff Member | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| WhatsApp confirmations | Automatic | Manual | No |
| Staff turnover risk | Zero | High in hospitality | - |
| Setup time | 3 Minutes | 4–8 weeks recruiting | - |
| Management overhead | None | Daily | - |
| Cancel anytime | Yes | Notice + legal risk | - |
| HR & admin paperwork | None | Contracts, payroll | - |
* Recruiting timelines and costs are based on hospitality industry averages. Staff turnover rate in hospitality averages 70–80% annually. Estera setup time may vary depending on your existing calendar and phone systems. Monthly staff cost includes gross salary plus employer contributions and is based on hospitality industry averages in Romania/Eastern Europe.
FAQ
Questions about Estera
for medical practices
Everything you need to know before getting started.
Create your own agent now
3-minute setup. No code, no tech team required.