Estera for Beauty & Wellness
AI Receptionist for Beauty Salons
Estera answers every client inquiry on WhatsApp and by phone, books appointments around the clock, and sends reminders that cut no-shows, so your team focuses on treatments, not admin.
The problem
You're running a salon,
not a call centre.
Between treating clients and managing your team, there's no time to answer every WhatsApp, return missed calls, and chase no-shows. Estera handles all of it, invisibly, instantly.
Books appointments 24/7 via WhatsApp
Clients can book at midnight after seeing your Instagram post. Estera checks availability and confirms the appointment instantly.
Answers service and pricing questions
Trained on your full treatment menu and pricing, Estera answers every question, from balayage costs to lash lift aftercare, without you getting involved.
Sends reminders that cut no-shows by up to 60%
An automated WhatsApp reminder goes out 24 hours before every appointment. Clients confirm with one tap. No-shows and late cancellations drop sharply.
Handles cancellations and reschedules
When a client needs to change their appointment, Estera manages the full process, freeing the slot and offering alternatives without your involvement.
Answers every call while you're with a client
Estera Voice picks up every call so no opportunity is ever missed, even when both hands are occupied.
Collects reviews and drives referrals
After every appointment, Estera sends a thank-you message and a request for a Google review, building your reputation automatically.
“I was spending two hours every morning replying to WhatsApp messages. Now Estera does it while I sleep, and my diary is full before I open the door.”
Salon owner, Birmingham
How it works
Live before your next appointment.
Running forever after that.
Estera connects to your booking system and WhatsApp in a single session. No technical expertise required, if you can use WhatsApp, you can use Estera.
We learn your services and style
We cover your treatment menu, pricing, booking rules, team structure, and the tone of voice you use with clients.
Connected, trained, and tested
Estera connects to your booking system, learns your content, and is fully tested before going live, including tricky scenarios like last-minute cancellations.
Every inquiry booked, every client happy
Estera handles every inbound contact. Your diary fills. Your no-show rate drops. Your reviews improve. You focus on the treatments.
Estera tools for salons
Built for beauty businesses
that never stop growing.
Estera Voice
Estera Voice
Answers every call when you're with a client, taking bookings, answering FAQs, and ensuring no opportunity is ever missed.
Answers every call instantly, no hold time
Books appointments and handles cancellations by phone
Answers questions about services, prices, and availability
Works even when all staff are with clients
Sends a WhatsApp follow-up after every call
Estera Concierge
Estera Concierge
Handles every inbound WhatsApp, booking appointments, answering service questions, sending reminders, and managing the booking calendar.
Books and confirms appointments via WhatsApp 24/7
Answers treatment, pricing, and aftercare questions
Sends no-show-reducing appointment reminders
Manages cancellations and reschedules automatically
Collects post-visit reviews and feedback
Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Staff Member | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| WhatsApp confirmations | Automatic | Manual | No |
| Staff turnover risk | Zero | High in hospitality | - |
| Setup time | 3 Minutes | 4–8 weeks recruiting | - |
| Management overhead | None | Daily | - |
| Cancel anytime | Yes | Notice + legal risk | - |
| HR & admin paperwork | None | Contracts, payroll | - |
* Recruiting timelines and costs are based on hospitality industry averages. Staff turnover rate in hospitality averages 70–80% annually. Estera setup time may vary depending on your existing calendar and phone systems. Monthly staff cost includes gross salary plus employer contributions and is based on hospitality industry averages in Romania/Eastern Europe.
FAQ
Questions about Estera
for beauty & wellness
Everything you need to know before getting started.
Create your own agent now
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