Estera for Home Services
AI Receptionist for Home Services
When you're on-site, you can't pick up the phone. Estera answers every call and WhatsApp message, takes the job details, and books the appointment, even when your hands are full.
The problem
You're on the tools.
The phone is ringing.
Every unanswered call during a job is a lost opportunity. Customers don't leave voicemails, they call the next trade on the list. Estera answers every call so nothing falls through the cracks.
Answers every call while you're on-site
Estera Voice picks up every inbound call in under 5 seconds, taking job details, booking appointments, and handling quote requests while you work.
Handles WhatsApp quote requests 24/7
Customers increasingly send WhatsApp messages outside business hours. Estera responds instantly, collects job details, and books a site visit.
Qualifies jobs before they reach your diary
Estera asks the right questions upfront, job type, location, urgency, property type, so you only visit serious enquiries with the right equipment.
Books jobs directly into your calendar
Estera checks your availability and confirms job bookings without any admin on your part, eliminating double-bookings and scheduling errors.
Follows up on quote requests that went quiet
Estera Messages follows up on customers who requested a quote but didn't confirm, reopening conversations and converting more estimates to jobs.
Sends reminders and arrival windows to customers
Automated appointment reminders and ETA messages via WhatsApp reduce wasted journeys and improve customer satisfaction.
“I was losing jobs every week because I couldn't answer my phone while working. Estera picks up every call and books the job. My revenue went up 35% in two months.”
Independent plumber, Manchester
How it works
Set up in one evening.
Answering calls by morning.
Estera connects to your existing phone number and WhatsApp in a single setup session. No app to install, no hardware to buy, just fewer missed jobs.
We learn your services and area
A quick onboarding call covers your services, pricing, operating area, availability rules, and how you prefer to handle different types of jobs.
Connected and live in hours
Estera connects to your phone and WhatsApp. We test every call type, from routine bookings to emergency call-outs, before going live.
Every job captured from day one
Every call gets answered. Every WhatsApp gets replied to. Every job gets booked. You focus on the work, Estera handles the rest.
Estera tools for trades
On the tools.
Never off the grid.
Estera Voice
Estera Voice
Answers every call when you're on-site, taking job details, handling emergencies, and booking appointments without you stopping work.
Answers 100% of calls while you're on-site
Handles emergency call-outs and urgent bookings
Collects job details for later follow-up
Routes genuine emergencies to your mobile
Works 24/7 for out-of-hours call-outs
Estera Concierge
Estera Concierge
Handles every inbound WhatsApp, collecting job details, booking appointments, answering service questions, and following up on quotes.
Responds to quote requests in under 5 seconds
Collects full job details via WhatsApp conversation
Books site visits directly into your diary
Answers questions about services, areas, and pricing
Follows up on unanswered quotes automatically
Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Staff Member | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| WhatsApp confirmations | Automatic | Manual | No |
| Staff turnover risk | Zero | High in hospitality | - |
| Setup time | 3 Minutes | 4–8 weeks recruiting | - |
| Management overhead | None | Daily | - |
| Cancel anytime | Yes | Notice + legal risk | - |
| HR & admin paperwork | None | Contracts, payroll | - |
* Recruiting timelines and costs are based on hospitality industry averages. Staff turnover rate in hospitality averages 70–80% annually. Estera setup time may vary depending on your existing calendar and phone systems. Monthly staff cost includes gross salary plus employer contributions and is based on hospitality industry averages in Romania/Eastern Europe.
FAQ
Questions about Estera
for home services
Everything you need to know before getting started.
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