Estera for Fitness & Gyms
AI Receptionist for Gyms
Estera answers every membership enquiry, books tours and trials, and keeps members engaged, so your team focuses on coaching, not paperwork.
The problem
Your front desk can't
do it all.
Peak hours mean your team is on the gym floor, not at the desk. Membership enquiries, class booking questions, and PT bookings stack up. Estera handles them all, instantly.
Converts membership enquiries around the clock
Estera answers every WhatsApp and call, explaining membership options, pricing, and class schedules, and books a tour or trial session to move prospects forward.
Answers class schedule and PT availability questions
Trained on your full schedule, Estera answers every timetable and trainer availability question instantly, without the front desk needing to be involved.
Books tours, trial sessions, and PT consultations
Estera checks real-time availability and confirms bookings directly in WhatsApp, reducing friction and increasing trial-to-member conversion.
Re-engages at-risk members before they cancel
Estera identifies members with declining engagement and sends personalised re-engagement messages, reducing churn before it happens.
Handles every call during busy training hours
Estera Voice picks up every call while your team is on the floor, answering FAQs, taking messages, and booking sessions without interrupting coaching.
Follows up on trial sessions that didn't convert
Estera Messages sends a personalised follow-up to trial visitors who didn't sign up, addressing objections and offering an incentive to join.
“We were getting enquiries at 10pm from people who'd just finished a run and wanted to join. Estera signs them up before they wake up the next morning.”
General manager, independent gym, Dublin
How it works
Live before your next class.
Signing up members all night.
Estera connects to your booking platform and WhatsApp. Setup takes one session. You're live within 24 hours with zero disruption to your operation.
We learn your gym and membership structure
We cover your membership tiers, class schedule, PT team, pricing, and how you prefer to handle trial sessions and tours.
Connected and tested
Estera connects to your booking platform, is trained on your content, and tested across membership enquiries, class questions, and trial bookings.
Every lead converted, every member retained
From day one, no enquiry goes unanswered. Trials get booked. Members stay engaged. Your admin workload drops sharply.
Estera tools for fitness
More members.
More sessions. Less admin.
Estera Voice
Estera Voice
Answers every call during busy hours, handling enquiries, booking sessions, and managing membership questions without desk staff.
Answers 100% of calls during peak training hours
Books tours and PT consultations over the phone
Answers class schedule and availability questions
Takes messages when the team is on the floor
Handles out-of-hours queries and early morning calls
Estera Concierge
Estera Concierge
Handles every inbound WhatsApp, answering membership questions, booking tours and trials, and re-engaging members at risk of churning.
Answers membership, pricing, and class schedule questions
Books tours, trials, and PT consultations automatically
Re-engages members with low attendance
Upsells add-ons (PT sessions, nutrition plans)
Collects member feedback and NPS automatically
Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Staff Member | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| WhatsApp confirmations | Automatic | Manual | No |
| Staff turnover risk | Zero | High in hospitality | - |
| Setup time | 3 Minutes | 4–8 weeks recruiting | - |
| Management overhead | None | Daily | - |
| Cancel anytime | Yes | Notice + legal risk | - |
| HR & admin paperwork | None | Contracts, payroll | - |
* Recruiting timelines and costs are based on hospitality industry averages. Staff turnover rate in hospitality averages 70–80% annually. Estera setup time may vary depending on your existing calendar and phone systems. Monthly staff cost includes gross salary plus employer contributions and is based on hospitality industry averages in Romania/Eastern Europe.
FAQ
Questions about Estera
for gyms
Everything you need to know before getting started.
Create your own agent now
3-minute setup. No code, no tech team required.