Estera for Physiotherapy Clinics
AI Receptionist for Physiotherapy and Chiropractic Clinics
Estera answers every patient inquiry for your physiotherapy or chiropractic practice, books initial assessments and follow-up sessions around the clock, and explains your treatment options, so your therapists focus on treating patients, not fielding calls.
The problem
Patients call during sessions.
Therapists answer instead of treating.
Every unanswered call is a potential treatment course that books with a competitor. Estera handles all patient inquiries instantly, explains your specialties, and books the initial assessment without interrupting a single session.
Books initial assessments at any hour
New patients find your practice online at night or on the weekend. Estera books the initial assessment immediately and sends a confirmation, so the appointment is secured before they check another clinic.
Explains treatment options and what to expect
What does a course of physiotherapy involve? How many sessions for a back injury? Estera answers these questions accurately, educating patients before their first visit.
Manages ongoing session bookings for existing patients
Returning patients can book, move, or cancel sessions by WhatsApp or phone without calling reception. Estera updates the schedule automatically.
Follows up when a treatment course is ending
When a patient is nearing the end of their prescribed sessions, Estera reaches out to discuss continuation or a follow-up assessment, reducing patient dropout.
Handles insurance and referral questions
Estera covers common questions about accepted insurers, referral requirements, and what is covered under each plan, reducing admin time on the phone.
Confirms sessions and reduces no-shows
Automated appointment reminders 24 hours before each session keep your schedule full and reduce last-minute cancellations.
“We used to lose 3-4 new patients a week to missed calls. Estera fills the gaps and the practice books out weeks ahead now.”
Physiotherapy clinic owner, 2 locations, Bucharest
How it works
Set up in one session.
Live in 3 minutes.
Estera connects to your WhatsApp Business number and phone. Add your services, therapists, and treatment options and your AI receptionist is live in minutes.
Add your clinic details
Enter your services, specialties, therapists, and the most common patient questions. Assessment process, session length, what to bring. Everything once, answered forever.
Connect WhatsApp and your phone
Link Estera to your WhatsApp Business number and phone in a few clicks. Run a quick test. The whole setup takes about 3 minutes.
Patients get instant responses, always
From day one, every call and WhatsApp message gets an immediate response. Assessments are booked. Your therapists focus on treatment, not the phone.
Estera tools for physiotherapy clinics
From first inquiry to a full treatment plan
without a missed call.
Estera Voice
Estera Voice
Answers every incoming call even when all therapists are in session, books appointments, and handles common inquiries so patients never reach a voicemail.
Answers 100% of calls, including during treatment hours
Books new patient assessments and follow-up sessions
Explains your services, specialties, and session structure
Routes urgent calls to the right therapist
Works 24/7 including evenings and weekends
Estera Concierge
Estera Concierge
Manages every patient WhatsApp message, from booking an initial assessment to answering questions about treatment options, session frequency, and expected outcomes.
Responds to every patient message in under 5 seconds
Books initial assessments and follow-up sessions automatically
Answers questions about treatment options and what to expect
Handles insurance, referral, and pricing questions
Sends confirmations and reminders for every session
Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Staff Member | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| WhatsApp confirmations | Automatic | Manual | No |
| Staff turnover risk | Zero | High in hospitality | - |
| Setup time | 3 Minutes | 4–8 weeks recruiting | - |
| Management overhead | None | Daily | - |
| Cancel anytime | Yes | Notice + legal risk | - |
| HR & admin paperwork | None | Contracts, payroll | - |
* Recruiting timelines and costs are based on hospitality industry averages. Staff turnover rate in hospitality averages 70–80% annually. Estera setup time may vary depending on your existing calendar and phone systems. Monthly staff cost includes gross salary plus employer contributions and is based on hospitality industry averages in Romania/Eastern Europe.
FAQ
Questions about Estera
for physiotherapy clinics
Everything you need to know before getting started.
Create your own agent now
3-minute setup. No code, no tech team required.