Estera for Auto Repair Shops
AI Receptionist for Auto Repair Shops
Estera answers every customer call and WhatsApp message for your auto repair shop, books service appointments, provides accurate pricing estimates, and keeps customers updated on job progress, so your mechanics focus on the car, not the phone.
The problem
Mechanics are fixing cars.
Nobody is answering the phone.
Missed calls mean lost repair jobs. Customers calling for a status update tie up your front desk. Estera handles every inquiry, books the appointment, and proactively updates customers when their car is ready, without interrupting a single job.
Books service appointments around the clock
Customers can book an MOT, service, or repair by WhatsApp or phone at any hour. Estera confirms the slot and updates your workshop calendar instantly.
Gives accurate pricing estimates before booking
Brake pads, oil change, timing belt. Estera provides pricing ranges for standard jobs so customers can make a decision before they even pick up the phone.
Updates customers on job status without calls
When a car is ready or work is delayed, Estera sends a proactive WhatsApp update. Customers stop calling the workshop for status checks.
Handles parts availability and wait time questions
Estera answers common questions about typical turnaround times and service availability, managing customer expectations from the first message.
Answers every call, even when the workshop is busy
Estera Voice handles incoming calls during peak hours, books appointments, and takes messages so customers never reach a voicemail.
Follows up to book next service intervals
Estera Messages reminds customers when their next service is due, keeping your bay full without any outreach effort from your team.
“We were losing 5-6 bookings a day just to missed calls. Estera handles everything and now we're fully booked two weeks out.”
Auto repair shop owner, Cluj-Napoca
How it works
Set up in one session.
Live in 3 minutes.
Estera connects to your WhatsApp Business number and phone. Add your services, pricing ranges, and opening hours and your AI receptionist is live in minutes.
Add your workshop details
Enter your services, standard pricing, opening hours, and the most common customer questions. Everything a customer typically asks, answered once, handled forever.
Connect WhatsApp and your phone
Link Estera to your WhatsApp Business number and phone in a few clicks. Run a quick test. The whole setup takes about 3 minutes.
Customers get instant answers, always
From day one, every call and WhatsApp message gets an immediate, accurate response. Appointments are booked. Your team focuses on the work.
Estera tools for auto repair shops
From first inquiry to job complete
without a missed call or a status-chase.
Estera Voice
Estera Voice
Answers every customer call even when all mechanics are busy, books service appointments, provides pricing information, and routes urgent calls to your team.
Answers 100% of calls during peak workshop hours
Books new repair and service appointments
Provides standard pricing for common repair jobs
Updates callers on job status without disturbing mechanics
Works 24/7 including evenings and weekends
Estera Concierge
Estera Concierge
Manages every customer WhatsApp message, from booking a repair to answering pricing questions and sending job-ready notifications.
Responds to every message in under 5 seconds
Books service and repair appointments automatically
Provides pricing estimates for common repair jobs
Sends proactive updates when the car is ready
Handles questions about services, wait times, and availability
Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Staff Member | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| WhatsApp confirmations | Automatic | Manual | No |
| Staff turnover risk | Zero | High in hospitality | - |
| Setup time | 3 Minutes | 4–8 weeks recruiting | - |
| Management overhead | None | Daily | - |
| Cancel anytime | Yes | Notice + legal risk | - |
| HR & admin paperwork | None | Contracts, payroll | - |
* Recruiting timelines and costs are based on hospitality industry averages. Staff turnover rate in hospitality averages 70–80% annually. Estera setup time may vary depending on your existing calendar and phone systems. Monthly staff cost includes gross salary plus employer contributions and is based on hospitality industry averages in Romania/Eastern Europe.
FAQ
Questions about Estera
for auto repair shops
Everything you need to know before getting started.
Create your own agent now
3-minute setup. No code, no tech team required.