Estera for Aesthetic Clinics
AI Receptionist for Aesthetic and Cosmetic Clinics
Estera answers every inquiry for your aesthetic or cosmetic clinic with the discretion and warmth your clients expect, books consultations around the clock, and handles sensitive treatment questions, so your practitioners focus on delivering results, not fielding calls.
The problem
Clients research treatments late at night.
You're not there to answer.
Aesthetic medicine inquiries are personal and sensitive. When someone finally works up the courage to ask about a treatment, they expect an immediate, discreet response. Estera delivers that response at any hour, books the consultation, and moves interested clients toward a decision before they hesitate.
Answers sensitive inquiries with discretion
Clients asking about botox, fillers, or body treatments deserve a warm, non-judgmental response. Estera is trained to handle sensitive aesthetic inquiries professionally, making every client feel understood.
Books consultations around the clock
Most aesthetic inquiries come outside office hours. Estera books the initial consultation immediately so interested clients convert before they change their mind.
Explains treatments and sets realistic expectations
What results can a client expect? How long does recovery take? Estera answers these questions accurately, reducing consultation time and preparing clients for the conversation ahead.
Follows up with prospects who did not book
When a client asks about a treatment but does not book, Estera sends a gentle follow-up message to answer any remaining questions and offer to reserve a slot.
Handles pricing questions confidently
Price is often the first question and the biggest barrier. Estera provides treatment cost ranges clearly and professionally, moving clients from hesitation to consultation.
Confirms appointments and prepares clients beforehand
Estera sends appointment confirmations and pre-treatment guidance so clients arrive prepared. This reduces late cancellations and makes every appointment more productive.
“Most of our new clients message late at night. Estera answers immediately, explains the treatment, and books the consultation. By morning the slot is confirmed.”
Aesthetic clinic director, Bucharest
How it works
Set up in one session.
Live in 3 minutes.
Estera connects to your WhatsApp Business number and phone. Add your treatments, pricing, and tone of voice and your AI receptionist is live in minutes.
Add your clinic details
Enter your treatments, pricing ranges, consultation process, and the most common client questions. Everything once, answered with the warmth and precision your brand requires.
Connect WhatsApp and your phone
Link Estera to your WhatsApp Business number and phone in a few clicks. Run a quick test. The whole setup takes about 3 minutes.
Clients get instant, discreet responses
From day one, every inquiry receives an immediate, professional response. Consultations are booked. Your practitioners focus on delivering results.
Estera tools for aesthetic clinics
From first inquiry to loyal client
handled with the discretion your clients expect.
Estera Voice
Estera Voice
Answers every incoming call professionally and warmly, even during treatments, books consultations, and handles pricing inquiries without putting anyone on hold.
Answers 100% of calls during treatment hours
Books initial consultations and follow-up appointments
Handles treatment pricing questions professionally
Routes enquiries requiring clinical judgement to your team
Works 24/7 including evenings and weekends
Estera Concierge
Estera Concierge
Manages every client WhatsApp message with warmth and discretion, from an initial treatment inquiry to booking the consultation and sending pre-appointment guidance.
Responds to every message in under 5 seconds
Handles sensitive treatment questions discreetly and professionally
Books initial consultations and follow-up appointments
Provides pricing information for treatments
Sends pre-treatment guidance and appointment confirmations
Comparison
Estera Agents vs.
The Alternatives
Look beyond cost. Hiring a person means months of recruiting, contracts, admin overhead, and the risk they leave at any moment.
| Estera Agents | Staff Member | No solution | |
|---|---|---|---|
| Available 24/7 | Yes | No | No |
| Estimated monthly cost | from €49/month | €1,200–2,000/mo* | Lost customers |
| Weekends & holidays | Included | Extra cost | Missed calls |
| Simultaneous calls | 30+ | 1 at a time | 0 |
| Simultaneous conversations | Unlimited | 1 at a time | 0 |
| WhatsApp confirmations | Automatic | Manual | No |
| Staff turnover risk | Zero | High in hospitality | - |
| Setup time | 3 Minutes | 4–8 weeks recruiting | - |
| Management overhead | None | Daily | - |
| Cancel anytime | Yes | Notice + legal risk | - |
| HR & admin paperwork | None | Contracts, payroll | - |
* Recruiting timelines and costs are based on hospitality industry averages. Staff turnover rate in hospitality averages 70–80% annually. Estera setup time may vary depending on your existing calendar and phone systems. Monthly staff cost includes gross salary plus employer contributions and is based on hospitality industry averages in Romania/Eastern Europe.
FAQ
Questions about Estera
for aesthetic clinics
Everything you need to know before getting started.
Create your own agent now
3-minute setup. No code, no tech team required.